Terms and Conditions

These Terms and Conditions govern your use of the DoorsHQ website and any purchases made through it. By using this site or placing an order, you agree to the terms below.

General

DoorsHQ reserves the right to update these terms at any time. Continued use of the site after changes are posted constitutes acceptance of the updated terms.

Products and Pricing

We make every effort to display product information, images, and pricing accurately. However, errors may occur, and we reserve the right to correct pricing or product information and to cancel any order affected by such an error.

Orders and Payment

By placing an order, you confirm that the information you provide is accurate and complete. Orders are only confirmed once payment has been received in full, unless otherwise agreed in writing.

Delivery

Delivery timeframes are estimates and may vary depending on location, product, and stock availability. See our Delivery & Returns page for full details.

Returns and Refunds

Our returns and refunds policy is set out on our Delivery & Returns page, which forms part of these Terms and Conditions.

Custom and Made-to-Order Products

Custom-sized, custom-cut, or made-to-order doors are manufactured specifically for your order and cannot be cancelled or returned once production has begun, except where the product is faulty.

Warranties

Products are covered by the manufacturer’s warranty where applicable. Please contact us for warranty details specific to your product.

Limitation of Liability

To the extent permitted by law, DoorsHQ is not liable for any indirect, incidental, or consequential loss arising from the use of this website or our products, including losses arising from incorrect measurements or installation carried out by the customer or a third party.

Intellectual Property

All content on this website, including text, images, and logos, is the property of DoorsHQ and may not be reproduced without permission.

Governing Law

These terms are governed by the laws of South Africa.

Contact Us

If you have any questions about these Terms and Conditions, please contact us.